Privacy Policy

Perennial Foods Group ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, process, and disclose your personal information when you visit our website, use our services, or interact with us in any other capacity.

This policy applies to all personal information collected through our website at perennialfoodsgroup.com, through our business operations, and through any other means where we are acting as a data controller. By using our services, you acknowledge that you have read and understood this Privacy Policy.

We collect various types of information in connection with our services, including:

A. Information You Provide Directly

• Contact Information: Name, email address, phone number, mailing address
• Business Information: Company name, job title, business address
• Communication Content: Messages, inquiries, feedback you send to us
• Account Information: Usernames, passwords, preferences (if you create an account)
• Transaction Information: Payment details, purchase history, billing information

B. Information Collected Automatically

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, clickstream data
• Location Data: General geographic location (country, city) based on IP address
• Cookies and Similar Technologies: See Section 9 for detailed information

C. Information from Third Parties

We may receive information about you from business partners, social media platforms (if you interact with us through these platforms), and publicly available sources, to the extent permitted by applicable law.

We use your personal information for the following purposes:

Purpose	Type of Information	Legal Basis
Providing our services and processing transactions	Contact, Business, Transaction	Contractual necessity
Responding to inquiries and providing customer support	Contact, Communication	Legitimate interest
Improving our website and services	Usage, Device, Cookies	Legitimate interest
Marketing and promotional communications	Contact, Preferences	Consent or legitimate interest
Compliance with legal obligations	All relevant categories	Legal obligation
Business analytics and research	Usage, Device (anonymized)	Legitimate interest

Under the GDPR and similar regulations, we process your personal information based on one or more of the following legal grounds:

• Consent: You have given clear consent for us to process your personal data for a specific purpose.
• Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
• Legitimate Interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, provided your interests and fundamental rights do not override those interests.
• Vital Interests: Processing is necessary to protect someone's life.
• Public Task: Processing is necessary for the performance of a task carried out in the public interest.

Where we rely on your consent, you have the right to withdraw it at any time without affecting the lawfulness of processing based on consent before its withdrawal.

We may share your personal information in the following circumstances:

A. Service Providers

We engage trusted third-party service providers to perform functions and provide services to us, such as:

• Hosting and infrastructure providers
• Payment processors
• Customer relationship management (CRM) software
• Analytics and marketing tools
• Email service providers

These providers are contractually obligated to protect your information and may only process it for the specific purposes we define.

B. Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

C. Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, your information may be transferred as a business asset.

D. With Your Consent

We may share your information with third parties when we have your explicit consent to do so.

We implement appropriate technical and organizational security measures designed to protect the security of your personal information. These measures include:

• Encryption of data in transit using TLS/SSL protocols
• Encryption of sensitive data at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms
• Secure development practices
• Employee training on data protection
• Incident response and breach notification procedures

Despite our safeguards, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:

• Right of Access: You have the right to request copies of your personal information.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Right to Withdraw Consent: Where we rely on consent as the legal basis for processing, you have the right to withdraw your consent at any time.
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.

To exercise any of these rights, please contact us using the information provided in Section 11. We may need to verify your identity before processing your request, which may require additional information from you. We will respond to your request within the timeframes required by applicable law.

Perennial Foods Group is based in the United States, and your information may be transferred to, stored, and processed in the United States and other countries where our service providers operate. These countries may have data protection laws that differ from those in your country.

When we transfer personal information from the European Economic Area (EEA), United Kingdom, or Switzerland to countries that have not been deemed to provide an adequate level of data protection, we implement appropriate safeguards as required by applicable data protection laws. These safeguards may include:

• Standard Contractual Clauses approved by the European Commission
• Binding Corporate Rules
• Other legally recognized mechanisms for international data transfers

You may contact us using the details in Section 11 to obtain more information about the specific safeguards we have implemented for international data transfers.

We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. For further information about the types of cookies we use, why we use them, and how you can control cookies, please see our separate Cookie Policy.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this policy and post the updated version on our website.

If we make material changes to how we process your personal information, we will provide notice through our website or by other means, such as email, to give you the opportunity to review the changes before they become effective. We encourage you to periodically review this Privacy Policy to stay informed about our information practices.

Your continued use of our services after any modification to this Privacy Policy will constitute your acceptance of such modification. If you do not agree with any changes to this policy, you should discontinue use of our services.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:

We will respond to your inquiry within 30 days as required by applicable law. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant supervisory authority in your country of residence.